Skip to main content

Attorney General Mayes Highlights Consumer Protection Wins During National Consumer Protection Week

Press Release - Attorney General Kris Mayes

PHOENIX – Attorney General Kris Mayes is marking National Consumer Protection Week by highlighting recent actions her office has taken to protect Arizona consumers. 

"Protecting Arizona consumers is one of my top priorities as Attorney General," said Attorney General Mayes. "Every Arizonan deserves to know that when they spend their hard-earned money, they're getting what they paid for — and when they don't, my office will fight to make it right."

Over the past year, the office has secured major wins for consumers, including:

  • Frontier Communications – $8 million commitment to improve internet service in Navajo and Apache counties after years of unreliable service.
  • Hyundai and Kia – $4.5 million multistate settlement over the sale of millions of vehicles lacking standard anti-theft technology.
  • Sunrun – $1.25 million settlement over deceptive solar sales practices.
  • Choice Home Warranty – $11.8 million settlement resolving allegations the company misrepresented the coverage provided by its warranties.
  • Reynolds Consumer Products – $212,000 settlement for falsely marketing Hefty® "Recycling" bags as recyclable.
  • SimonMed – $90,000 settlement to address improper billing and refund practices.
  • Urban Wood – $32,000 settlement for failing to deliver paid-for custom furniture or issue refunds.

"I applaud the dedication of our Assistant Attorneys General and Consumer Protection staff who work tirelessly for the people of Arizona," said Mayes. "Their work helps level the playing field for consumers and honest businesses alike."

The office is also actively litigating against:

  • Uber One in a lawsuit over deceptive and unfair practices in selling its subscription service.
  • Temu, the Chinese online shopping platform, for unlawful data collection, privacy violations, and counterfeiting Arizona brands.
  • Avid in a lawsuit alleging the company facilitated illegal robocalls.

Arizonans who believe they have been the victim of consumer fraud can file a complaint at www.azag.gov/consumer or call (602) 542-5763 in Phoenix, (520) 628-6648 in Tucson, or (800) 352-8431 statewide.

News