I’m funded by VOCA. How often do I need to take these trainings?
Basic Victims’ Rights training is required every 5 years, and Advanced Victims’ Rights training is required yearly.
Are these trainings accredited?
Yes. All Outreach trainings are accredited by VOCA, AZPOST, and COJET.
Can I request a different training than is currently scheduled?
Yes. Using the “Request a Training” section on our website, you can fill out a form indicating what type of training you’d like, some possible dates (note that these dates are not guaranteed and will depend on the availability of the Outreach Coordinators), and for what agency. An Outreach Coordinator will reach out to you to discuss further.
Can I watch the webinar with a coworker?
No. In order to receive credit for attending the webinar, each person must register and attend using their own unique link; otherwise, the Outreach Coordinators cannot verify that you attended and participated. If you already attended a training with a coworker, you’ll need to re-register for another date and attend using your own link.
What internet browser should I use to attend this training?
The suggested browsers for BigMarker are Firefox or Chrome. To ensure your internet browser is up to date, please test your connection prior to the training start time.
What should I do if I can no longer attend a training I’m registered for?
Please email OVSTraining@azag.gov and let us know the date of the training you’d like to un-register for.
I need a copy of my certificate from a past training. What do I do?
Participants are responsible for keeping track of their own certificates. If you need a copy, please email OVSTraining@azag.gov with the training type and month and year of the training and we will get back to you within one work week after confirming your attendance. In the future, please file your certificates for your future use.
I’m signed up for a training but am going to be late/need to leave early. What should I do?
If you enter the webinar more than 15 minutes late or exit more than 15 minutes early, you will not be able to receive credit and will need to sign up for another training date.
Why do you use an attendance monitor during your trainings?
The Outreach Coordinators are required to verify everyone’s attendance and participation in order to provide credit for VOCA, AZPOST and/or COJET. We have opted to use the attendance monitor as a simple alternative to requiring all participants have access to a webcam and microphone.
Where can I find more information about Victim Compensation?
The Arizona Criminal Justice Commission (ACJC) oversees each county’s Victim Compensation program. To find more information about the program, including each county’s contact information, visit https://www.azcjc.gov/Programs/Victim-Services/Compensation-Program.
Where can I find training about Victim Compensation (as of July 2021)?
To take a computer-based training about Victim Compensation, visit https://www.azcjc.gov/Programs/Victim-Services/Computer-Based-Training and choose “Introduction to Crime Victim Compensation”.
Can I get a copy of the Powerpoint for a training I attended?
We do not give out the Powerpoint for any presentation; however, each participant will receive a comprehensive workbook (pdf fillable for webinar participants) with the information in the Powerpoint and room for notes.
I recently attended a training but did not save my workbook. Can I get another copy?
If you need a copy of a workbook, please email OVSTraining@azag.gov and provide the training and date of training. The Outreach Coordinators will verify your attendance and provide you with a copy of the workbook.
I’m having trouble registering for a training OR I’m having trouble entering the webinar with my own unique link. What should I do?
If you’re having issues registering for a training or entering an upcoming training using your own unique link, please email OVSTraining@azag.gov prior to the training start time for assistance. Registration for a training is open until the start time of that training.