The FAQs on this Website are for informational purposes only and do not constitute legal advice. You may wish to contact an attorney to obtain legal advice with respect to the matters discussed herein. Use of and access to this Website or any of the links contained within the site do not create an attorney-client relationship between the ACRD and the user or browser.
Why did I receive a letter/complaint?
What do I do now?
Review the complaint and provide the ACRD with a position statement. The position statement is due to the ACRD within ten days of your receipt of the complaint. The position statement can be a written response or the filled out “Request for Position Statement” form. If you need another copy of the form, it can be found here.
What is a position statement?
What happens if I decide not to respond to the complaint?
Am I being sued by the Attorney General?
Should I hire an attorney?
What is the procedure for my case?
What is the Office of the Attorney General’s role in my case?
What if there are errors in the letter/complaint that I received?
I received a notice of dismissal – what does this mean?
What are the laws related to this case?
What is a public accommodation?
What is the difference between AzDA and ADA?
Compliance Dates for New Construction and Alterations | Applicable Standards |
On or after January 26, 1993 and before September 15, 2010 | 1991 Standards |
On or after September 15, 2010, and before March 15, 2012 | 1991 Standards or 2010 Standards |
On or after March 15, 2012 | 2010 Standards |
If neither construction nor alterations have been undertaken since before January 26, 1993, compliance with 2010 Standards to the extent readily achievable is required.
What are the requirements under AzDA?
Sign height
Space and access aisle width
Number of accessible parking spaces
1 |
Number of van accessible parking spaces
Markings
What if I do not own the property?
What if I have not made any changes to my parking lot since before March 15, 2012?
What if I made changes to my parking lot on or after March 15, 2012?
What is the ACRD?
What is a Compliance Officer?
Who can I call with questions?
I do not have disabled customers or my disabled customers have not complained – do I need to comply with AzDA?
What is the purpose and history of AzDA?
Where can I find supplies to update my lot to comply with AzDA?
You may find ADA technical assistance materials specifically for businesses and non-profits here. Assess whether your business is in compliance, or what other readily achievable actions you can take, by using the ADA Checklist.
Where can I find additional information on AzDA?
The AzDA’s accessibility code was created to be consistent with the ADA guidelines and standards. The 2010 ADA Standards for Accessible Design may be found here.