Victims' Rights Education - FAQs

I’m funded by VOCA. How often do I need to take these trainings?

Systems-based advocates are required to attend Basic every 5 years and Advanced annually. Community-based advocates are required to attend Basic every 5 years and are recommended to attend Advanced annually.

Are these trainings accredited?

Yes. All OVS Education trainings are accredited by VOCA, AZPOST, and COJET.

Additionally, these trainings are eligible for continuing education (CE) units for the National Advocate Credentialing Program and the DoD Sexual Assault Advocate Certification Program, both administered by the National Organization for Victim Advocacy. For more information about credentialing, you may go to

Note: Participants who are seeking Continuing Legal Education (CLE) credit must meet certain criteria. You must be present for the entire presentation, as no partial credit will be given. If you are an attorney seeking CLE credit, please visit: to ensure you meet the criteria. If you qualify for CLE credit, please contact [email protected] to request a CLE certificate and one will be provided to you upon verification of your attendance.

Can I request a different training than is currently scheduled?

Yes. Using the “Request a Presentation” section on our website, you can fill out a form indicating what type of presentation you’d like, some possible dates (note that these dates are not guaranteed and will depend on the availability of the Education Administrators), if you are seeking an in-person or virtual presentation, and for what agency. Upon receiving your request, an Education Administrator will reach out to you to discuss further.

Can I watch the webinar with a coworker?

No. In order to receive credit for attending the webinar, each person must register and attend using their own unique link; otherwise, the Education Administrators cannot verify that you attended and participated. If you already attended a presentation with a coworker, you’ll need to re-register for another date and attend using your own link.

What internet browser should I use to attend this training?

The suggested browsers for BigMarker are Firefox or Chrome. To ensure your internet browser is up to date, please test your connection prior to the training start time.

What should I do if I can no longer attend a training I’m registered for?

Please email [email protected] and let us know the date of the training you’d like to un-register for.

I’m signed up for a training but am going to be late/need to leave early. What should I do?

If you enter the webinar more than 15 minutes late or exit more than 15 minutes early, you will not be able to receive credit and will need to sign up for another training date.

Why do you use an attendance monitor during your trainings?

The Education Administrators are required to verify everyone’s attendance and participation in order to provide credit for VOCA, AZPOST and/or COJET. We have opted to use the attendance monitor as a simple alternative to requiring all participants have access to a webcam and microphone.

Where can I find more information about Victim Compensation?

The Arizona Criminal Justice Commission (ACJC) oversees each county’s Victim Compensation program. To find more information about the program, including each county’s contact information, visit If you are required to take their training, you may do so by going to and choose “Introduction to Crime Victim Compensation”.

Can I get a copy of the Powerpoint for a training I attended?

We do not give out the Powerpoint for any presentation; however, each participant will receive a comprehensive workbook (pdf fillable for webinar participants) with the information in the Powerpoint and room for notes.

I recently attended a training but did not save my workbook. Can I get another copy?

If you need a copy of a handbook, please email [email protected] and provide the date and name of the presentation. The Education Administrators will verify your attendance and provide you with a copy of the handbook.

I’m having trouble registering for a training OR I’m having trouble entering the webinar with my own unique link. What should I do?

If you’re having issues registering for a training or entering an upcoming training using your own unique link, please email [email protected] prior to the training start time for assistance. Registration for a training is open until the start time of that training.

I need a copy of an old certificate. Can you provide this?

We ask that you provide a specific date range you participated in the presentation. We will only provide a copy of a Basic certificate obtained in the last 2 years, and an Advanced certificate in the last 1 year. If your last training is outside of this window, please register for a new date.