Attorney General Mayes Announces $795,000 Settlement with Palo Verde Mobile Home Park in Tucson

TUCSON – Attorney General Kris Mayes today announced her office has secured $795,000 in restitution, civil penalties, and fees from Palo Verde Mobile Home Park, LLC, after the company allegedly misled tenants about the usability of electricity at the Palo Verde Mobile Home Park. The Park owner acted with urgency to address electrical system repairs and replacements following the State’s initial complaint, filed September 30, 2025. The Park owner took the initiative to cooperate with our office in implementing meaningful solutions for their tenants.

“All tenants deserve habitable homes, including the ability to use electricity for critical systems like air conditioning,” said Attorney General Kris Mayes. “My office appreciates the cooperation of Palo Verde Mobile Home Park in ensuring that their tenants have proper electricity to cool their homes.”

The Consent Judgment, filed in Maricopa County Superior Court, resolves allegations that Palo Verde failed to provide adequate, functioning electricity to tenants from approximately 2023 to 2026. Functioning electricity is especially critical during the hot summer months and is necessary for tenants to use their air conditioning to cool their homes.

Also, under the Consent Judgment:

• $130,000 will be directed toward tenant restitution.
• $55,000 will be directed toward civil penalties.
• $585,000 has been or will be used for electrical system repairs and replacements, of which Palo Verde has already spent at least $300,000.00 on repairs.
• An additional $25,000 will cover attorneys’ fees and costs.
• Palo Verde must cause all Park advertisements to depict the condition of the Park accurately and adequately disclose information to prospective and existing tenants about the functionality of the electrical system, as well as a safety advisory regarding any potential hazards associated with the electrical system and all timelines for repairs, along with a 24/7 maintenance request number to call if there are additional concerns;
• Palo Verde must employ a qualified professional to inspect the electrical system, recommend repairs, replacements, and upgrades to meet tenant needs.
• Palo Verde must continue to report to the State regarding ongoing repairs at the park.
• Palo Verde cannot raise the existing tenant’s rent or other fees for at least 2 years following entry of a Consent Judgement to ensure no retaliation against tenants

Eligible tenants do not need to file a complaint with our Office. The Attorney General's Office will send postcards to tenants at the park in the coming weeks to notify them of their eligibility to receive restitution and to provide instructions on completing a claim form. If you believe you are eligible but do not receive a postcard from the claim administrator within the next few weeks, please check the Arizona Attorney General’s website, AZAG.gov, for instructions on how to submit a claim for restitution.

This matter was handled by Assistant Attorneys General Amanda Salvione and Heather Hamel from the Housing Justice Unit in the Consumer Protection and Advocacy Section.  A copy of the Consent Judgement that is pending court approval can be found here.

If you believe you are a victim of consumer fraud or unfair practices, you can file a complaint with the Arizona Attorney General’s Office at www.azag.gov/consumer.  If you need a complaint form sent to you, you can contact the Attorney General’s Office in Phoenix at (602) 542-5763, in Tucson at (520)628-6648, or outside the Phoenix and Tucson metro areas at (800) 352-8431. 
 
 A copy of the consent judgment pending court approval is available.