Attorney General Kris Mayes Announces Distribution of $3.3 Million Settlement to Thousands of Arizonans Deceived by TurboTax Owner Intuit

PHOENIX—Attorney General Kris Mayes today announced that consumers who were deceived by TurboTax’s owner Intuit into paying for no cost tax services will begin receiving checks from a $141 million multistate settlement announced in May 2022.

Arizona will receive nearly $3.3 million for nearly 108,000 consumers who were tricked into paying to file their federal tax return. Approximately 4.4 million consumers nationwide will receive checks in the mail from the multistate settlement. Eligible consumers will be contacted by email about the settlement. Checks will be mailed throughout May 2023. 

“Every year, millions of taxpayers go online and do exactly what they are supposed to do: file their taxes,” said Attorney General Mayes. “The deceptive practices of TurboTax took advantage of good faith taxpayers and nudged them into giving up some of their hard-earned dollars. This settlement rights a wrong and puts that money back into the pockets of taxpayers who never should’ve paid to simply file their taxes.”  

In 2022, New York Attorney General Letitia James, with assistance from the attorneys general of Tennessee, Florida, Illinois, New Jersey, North Carolina, Pennsylvania, Texas, and Washington, announced a $141 million multistate agreement with Intuit for deceiving millions of low-income Americans into paying for tax services that should have been no cost to the consumer. All 50 states and the District of Columbia have signed on to the agreement.  

Eligible consumers include those who paid to file their federal tax returns through TurboTax for tax years 2016, 2017, and 2018 but were eligible to file for free through the IRS Free File Program. Consumers who are eligible for a payment will be notified by email by the settlement fund administrator, Rust Consulting. These consumers will receive a check in the mail automatically, without filing a claim. Checks are expected to be mailed out starting next week. 

The amount each consumer receives will be based on the number of tax years for which they qualify. Most consumers are expected to receive between $29 and $30. For more information about who is covered by the settlement, and information about the settlement fund, please visit