Phoenix (Tuesday, December 9, 2014) -- Attorney General Tom Horne has filed lawsuits against Allstars Movers and Storage Inc., of Phoenix, and 3 Gorillas Moving and Storage, LLC, located in Tucson.
In its complaints, the State alleges that Allstars and 3 Gorillas engaged in numerous false, misleading, unfair, and deceptive acts and practices, including:
- Falsely representing the costs of their services to people seeking estimates of moving and/or storage services;
- Demanding payment when reaching moving destinations and refusing to unload consumers’ property from trucks unless customers pay higher rates;
- Providing a claims process for damaged, destroyed, and/or lost items, which is often impossible to comply with and misleading, with no real ability for people to obtain reimbursements.
“The defendants in these cases should be held responsible for questionable consumer practices,” Horne said. “My office has vigorously prosecuted cases against companies who take advantage of consumers.”
Amru Abdalla is the owner and manager of Allstars, and Emad Abdalla is its Director, Shareholder, and Chief Executive Officer. This is the second lawsuit that the State has filed against Allstars. The State’s lawsuit alleges that the defendants are engaging in multiple violations of the Arizona Consumer Fraud Act and are violating the State’s Consent Judgment, which the defendants entered into to resolve the State’s lawsuit filed in 2010. Allstars was located in Chandler, Arizona.
3 Gorillas Moving and Storage, LLC is located in Tucson, Arizona. Troy Emerson is its owner.
Both lawsuits ask the defendants to pay restitution to consumers damaged by defendants’ actions, as well as a fine of up to $10,000 for each violation of the Consumer Fraud Act. The Allstars case also seeks up to $25,000 for each willful violation of the Consent Judgment.
Allstars also goes by the names Allstar Moving & Storage, Inc., Allways Moving and Storage, Easymoveaz, Allstar Moving and Storage, Allstars Movers, Movers and a Truck, and The Moving and Storage Company. Over the past few years, Allstars has advertised its services in direct mail packets and online through its websites, Easymoveaz.com and Moversandatruck.com. The defendants have no connection to Allstar Metro Movers of Glendale, Arizona.
If you believe you have been a victim of consumer fraud, you may file a consumer complaint with the Attorney General’s Office. To file a consumer complaint online, please visit www.azag.gov. If you have questions or would like to request a complaint form, contact the Consumer Information & Complaints Unit at (602) 542-5763 (Phoenix)/ (520) 628-6504 (Tucson)/ or toll free outside metro Phoenix, (800) 352-8431.