Attorney General Mayes Announces Fair Housing Act Settlement between LGBTQ Customers and Mortgage Company

PHOENIX–Attorney General Kris Mayes today announced that the Civil Rights Division of the Arizona Attorney General’s Office (AAGO) resolved an administrative complaint against Discount Mortgage Advisors, LLC alleging violations of the Arizona Fair Housing Act based on sexual orientation. The Arizona Fair Housing Act prohibits sex-based housing discrimination, including discrimination based on sexual orientation and gender identity.
“Decisions about an individuals’ credit worthiness or their ability to qualify for a home loan should be based on neutral criteria and not on their sex, sexual orientation or gender identity,” said Attorney General Kris Mayes. “My office remains committed to taking action against any illegal housing discrimination and promoting equal treatment under the law.”
As part of the agreement, Respondent agreed to pay the aggrieved parties monetary damages and rectify the credit requests at issue that Respondent sent to credit agencies during the loan process. Respondent also agreed to injunctive relief, including an agreement not to engage in discrimination or retaliation of any kind against any person; and to publicly post a notice that discrimination, including on the basis of sex, is prohibited under Arizona law. Respondent also confirmed it has training and policies that prevent sex-based discrimination and retaliation.
The settlement was facilitated by Adam Glaser, a mediator with the AAGO Civil Rights Division’s Conflict Resolution Program.
In the current fiscal year, the Civil Rights Division investigated 1,428 cases of discrimination and obtained a total of $1,217,253.19 in monetary relief for aggrieved parties. The Division also secured agreements for a wide variety of injunctive relief to proactively alleviate future civil rights violations and for future monitoring.

The mission of the Division is to enforce the Arizona civil rights laws, increase public awareness of civil rights, provide dispute resolution services, and offer community services throughout the state. You can find out more about the Division, the process of filing a complaint and review frequently asked questions by viewing the Civil Rights Frequently Asked Questions.

If you believe you’ve been discriminated against in housing, employment, public accommodations, or voting, please contact our office at (602) 542-5263 or submit an intake questionnaire at