Arizona Attorney General

Mark Brnovich

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Attorney General Horne Files Lawsuit In Joint Federal-State Mortgage Rescue Fraud Sweep

Arizona Joins CFPB, FTC & States in Sweep Targeting Mortgage Rescue Schemes

Phoenix, AZ (Wednesday, July 23, 2014)  — Attorney General Tom Horne today filed a lawsuit against Brent Randall Phillips, an Arizona-licensed attorney, and Phillips Law Center, P.L.C. d/b/a Randall Law Group, a California-based law firm, for allegedly participating in a deceptive mortgage rescue or loan modification scheme.

“State and federal law ban almost all types of up-front fees for foreclosure assistance,” Horne said. “I am committed to prosecuting anyone who unlawfully solicits distressed borrowers.”

The lawsuit is part of a joint federal-state sweep by the Consumer Financial Protection Bureau, the Federal Trade Commission and 15 states targeting operations that prey on delinquent homeowners or those facing foreclosure.

Mortgage rescue scams target struggling homeowners and, for an upfront fee, promise to save their homes by negotiating lower mortgage payments with the homeowners’ lenders.  But after collecting upfront fees, these scam operations often fail to negotiate or perform any services on behalf of the homeowners, placing their victims at even greater risk of foreclosure.

The Complaint, filed in Maricopa County Superior Court, alleges, among other things, that the Defendants violated the Arizona Consumer Fraud Act by using deceptive means to lure financially distressed homeowners into paying up-front fees with promises that the company would prevent foreclosure and save the consumers’ homes by negotiating modifications of mortgage loans.    

The State alleges that the Defendants engaged in the following deceptive conduct:

  • Defendants sent out written  advertisements to approximately 20,000 Arizona consumers which created the misleading impression that the communication was from the consumer’s mortgage loan holder, and that the consumer’s mortgage payments could be reduced and the terms of their mortgage “can be restructured”;
  • Defendants’ advertising and marketing materials represented that if a consumer’s case was selected by the firm, the consumer could “rest assured with certainty” that Defendants would obtain mortgage relief for them when the Defendants had no substantiation for such representation;

The complaint asks the court to enter an injunction prohibiting the Defendants from engaging in any further unlawful acts, require the defendants to restore money and property to consumers, order the payment of civil penalties of up to $10,000 per violation, and to reimburse the State’s court costs and other related expenses.

The case is being handled by Assistant Attorneys General Alyse Meislik and Brad Keogh in the Consumer Protection and Advocacy Division.

If you believe you have been a victim of mortgage fraud or other deceptive or unfair business practices, you may file a consumer complaint with the Attorney General’s Office.  To file a consumer complaint online, please visit https://www.azag.gov/complaints#consumer.  If you have questions or would like to request a complaint form, contact the Consumer Information & Complaints Unit at (602) 542-5763 (Phoenix)/ (520) 628-6504 (Tucson)/ or toll free outside metro Phoenix, (800) 352-8431.  For information about mortgage assistance programs funded by the national mortgage settlement, visit www.azmortgageresource.gov.