AG Brnovich: Lawless Denim to Refund Customers

PHOENIX – Arizona Attorney General Mark Brnovich announced a settlement with former Phoenix clothing retailer Lawless Denim.  In a consent judgment, Lawless Denim will provide up to $20,000 in refunds to customers who did not receive merchandise ordered from Lawless Denim or its successor company, LD & Co.

"Our number one priority is to make sure customers get their money back," said Attorney General Mark Brnovich. "Our office immediately launched an investigation after receiving dozens of emails and complaints from upset customers. This is a great example of the importance of filing a consumer complaint with our office."

The Arizona Attorney General’s Office launched a consumer fraud investigation after consumers claimed the owner of Lawless Denim, James Roman Acevedo, accepted payment for custom-made jeans but failed to deliver the pre-ordered jeans.  The investigation uncovered further evidence that Acevedo misrepresented when ordered merchandise would be available and promised refunds the business failed to provide.  As part of the settlement, Acevedo admitted his actions violated the Arizona Consumer Fraud Act.

Consumers who have not yet submitted a complaint with the Arizona Attorney General Office are also eligible for restitution. Along with a complaint, consumers must submit supporting documentation containing a Lawless Denim or LD & Co. receipt, invoice, or order confirmation showing the amount paid.  To receive restitution, the Attorney General’s Office must receive a complaint and documentation by September 5, 2016.

The judgment also imposes civil penalties on Lawless Denim that will be suspended if Acevedo makes timely restitution payments.

Assistant Attorney General Evan Daniels handled this case.

If you believe you have been the victim of consumer fraud, you can file a consumer complaint by contacting the Attorney General’s Office in Phoenix at (602) 542-5763, in Tucson at (520) 628-6504, or outside the Phoenix and Tucson metro areas at 1(800) 352-8431.  Bilingual consumer protection staff members are available to assist. Consumers can also file complaints online by visiting the Attorney General’s website.

For additional information, members of the media may contact Mia Garcia, Director of Media Relations at (602) 339-5895 or Mia.Garcia@azag.gov.

Full copy of the Consent Judgment.