Fiat Chrysler Settlement

The Arizona Attorney General’s Office reached a settlement with FCA US LLC, Fiat Chrysler Automobiles N.V., VM Motori S.P.A. and VM North America, Inc. (collectively, “Fiat Chrysler”) to resolve Fiat Chrysler’s alleged violations of the Arizona Consumer Fraud Act, A.R.S., sections 44-1521 et seq., with respect to the marketing, advertising, selling, and leasing of certain “EcoDiesel” vehicles within the State of Arizona.  Under this Settlement, Fiat Chrysler agreed to pay restitution to Arizona consumers, resulting in up to $1,000 for a qualifying vehicle. This restitution is in addition to any money eligible consumers may have already received or may be entitled to receive in connection with the “EcoDiesel” vehicles as a result of other legal actions or resolution of claims. Read the full Consent Judgment.

If you received a Claim Notification and Form, you were identified as a possible Eligible Consumer in the settlement.

In order to receive up to $1000 under the settlement, you must attest you owned the vehicle on January 12, 2017, by signing and returning the completed Claim Form to the Arizona Fiat Chrysler Claims Administrator. 

Please review the Frequently Asked Questions for more information or contact Arizona’s Claims Administrator toll-free at (888) 764-8871 or AZFiatChryslerclaims@rustconsulting.com, Monday through Friday 9:00 a.m. – 6:00 p.m., Arizona time.


Why was I sent a claim package/form?

Records indicate that you may be an “Eligible Consumer” under the terms of the Settlement.  This means that on January 12, 2017, you owned or leased an affected 3.0-liter “EcoDiesel” vehicle that was registered with the Arizona Department of Transportation (ADOT).

What are the subject vehicles that qualify for possible payment?

2014-2016 Jeep Grand Cherokee and Ram 1500 3.0L EcoDiesel vehicles.

Who is eligible to submit a claim for possible payment?

In order to determine the population of Arizona consumers who could be eligible to receive payment in this settlement, the Claims Administrator obtained registered owner and lessee contact information and related data.

Eligible Consumers are those who owned or leased an EcoDiesel vehicle that was registered with the Arizona Department of Transportation (ADOT) on January 12, 2017, the date of the Environmental Protection Agency’s notice of violation. If ownership of an EcoDiesel vehicle was transferred within Arizona on January 12, 2017, the person(s) who first held ownership on that date is/are the Eligible Consumer, or, if only one person held ownership in Arizona on January 12, 2017 (i.e., if ownership of the car passed out of state), the person who so held ownership in Arizona is the pertinent Eligible Consumer.

How do I receive a settlement payment?

Each consumer must complete, sign and return a timely and valid Claim Form that was mailed to them by the Claims Administrator to be considered for payment. By signing the Claim Form, you attest that, on January 12, 2017, you owned or leased an affected 3.0-liter EcoDiesel vehicle that was registered with the Arizona Department of Transportation (ADOT).

The postmark deadline to submit a claim is November 13, 2019 and instructions are noted on the claim documents.

What are my options?

  • You may participate in the settlement.  To participate, you must submit a completed and signed Claim Form to the Settlement Administrator so that it is postmarked by November 13, 2019.  Any payment you may receive from this settlement is separate from any previous payment or payments you may have received from any other settlement relating to the Fiat Chrysler EcoDiesel vehicles.
  • You may choose not to sign and return the Claim Form, but in that case, you will not receive a payment under this settlement.

How were payments calculated?

Your payment amount is based on a distribution plan as a result of the agreement reached between the Office of the Arizona Attorney General and Fiat Chrysler. Eligible Consumers must have registered an EcoDiesel vehicle(s) by the specific date identified in the settlement. The payment for each Eligible Consumer is up to $1,000. 

When will I be paid?

A check will be mailed to Eligible Consumers after the receipt of a signed Claim Form, which is anticipated to be in December 2019 or January 2020.

Will this money be taxed?

We cannot give individual tax advice to recipients and recommend you contact your tax professional, if you have questions about the tax status of the payment.

What should I do if I am working with an attorney in regard to an issue with Fiat Chrysler?

You should give this letter to your attorney and discuss this matter with him or her. You may choose not to sign and return the enclosed Claim Form, but in that case, you will not receive a payment under this settlement.

Can my check be reissued?

Misplaced or destroyed the check: 

If your check was misplaced or accidentally destroyed, you may request a reissue of your check by calling the Claims Administrator at (888) 764-8871.

The consumer listed on the check is deceased:

The following items must be sent together to the Claims Administrator in order to have the check reissued: 1) a copy of the death certificate; 2) documentation showing your authority to act on behalf of the deceased (for example, a copy of the letters of administration or other court documents); 3) a signed letter with your name, the consumer’s name, who the new check should be issued to and why; and 4) the voided check if you have the check, at hand.  Please mail all of the above requested documents to:

Arizona Fiat Chrysler Claims Administrator
PO BOX 316
Minneapolis, MN 55440-0316

Has Power of Attorney over the named consumer:

We are unable to change the name listed on the check.  If the Power of Attorney document is valid, you should be able to cash the check with the consumer name listed on the check by presenting proper documentation at the bank.

Name change due to marriage or divorce (or any other reason than previously described):

Please mail a letter to the Claims Administrator noting your maiden name or the name that is currently on the check, your current name or the name that a new check should be reissued to, a detailed and signed explanation why the check needs to be reissued, and a copy of the legal documents showing the name change.  This may include a marriage certificate or divorce decree, if applicable.  Please mail all of the above requested documents to:

Arizona Fiat Chrysler Claims Administrator
PO BOX 316
Minneapolis, MN 55440-0316

Who won the lawsuit?

The Court has not ruled in favor of either party in the lawsuit.  Instead, the parties have agreed to a settlement.

Who was representing me in this case?

The Attorney General does not represent private parties, including consumers.  The State of Arizona, through its Attorney General, brought this action against Fiat Chrysler on behalf of Arizona consumers. The Attorney General recovered restitution for Arizona consumers.

Where is the Claims Administrator located?

Rust Consulting, an Exela Technologies Brand is located in Minneapolis, MN.


Contact Information

Arizona Fiat Chrysler Claims Administrator
PO BOX 316
Minneapolis, MN 55440-0316
(888) 764-8871
AZFiatChryslerclaims@rustconsulting.com

Office of the Arizona Attorney General
2005 N. Central Avenue
Phoenix, Arizona  85004
www.AZAG.gov/FiatChrysler