Bright & Shiny Settlement

Bright & Shiny Settlement

The Arizona Attorney General’s office recently reached a settlement in a lawsuit against Don Burkhardt and Island Don, Inc., also known as Bright & Shiny Kirby Company and Sun West Kirby (“Bright & Shiny”).  The settlement relates to certain business practices in the marketing and sale of Kirby vacuums by the company, which this office alleged were deceptive and unfair. The settlement is with Bright & Shiny, a.k.a. Sun West Kirby, and is not a part of any local or national settlement with the Kirby Company. Eligible consumers may receive a restitution payment under the terms of the settlement agreement. Read the full Consent Judgment.

A Notice and Claim Form was mailed to consumers on April 23, 2020 by the Claims Administrator, CPT Group Inc. In order to be eligible, a consumer must:

  • Have purchased a Kirby vacuum in Arizona from Bright & Shiny between January 1, 2014 and December 10, 2019;
  • Have been a victim of at least one type of allegedly unlawful practice by the company; and
  • Have not previously received a full refund. 

To obtain restitution, consumers must submit a claim form by the deadline of May 23, 2020. If your claim is deemed eligible, the payment amount will depend on the information you provide on the claim form and the number of consumers who submit a valid claim. Checks to eligible consumers are expected to be distributed in August 2020.

Please note that if you are an Eligible Consumer and you financed your Kirby vacuum purchase, you are still obligated to make your payments to the finance company.  

For more information on the settlement or if you have any questions, please contact the Claims Administrator at 1-888-992-0585 or email BrightAndShinySettlement@cptgroup.com

Contact Information

Arizona Bright & Shiny Claims Administrator
CPT Group, Inc.
50 Corporate Park
Irvine, California 92606
1-888-992-0585
BrightAndShinySettlement@cptgroup.com

Office of the Arizona Attorney General
2005 N. Central Avenue
Phoenix, Arizona  85004
www.AZAG.gov/BrightandShiny