TUCSON – Attorney General Kris Mayes today announced that Skyline Real Estate, operators of Desert Haven Mobile Home Park in Tucson, will be crediting residents with hundreds of dollars after years of overcharging them for utilities. Residents are receiving these credits after being overcharged for water utilities. The overcharging was identified as part of an ongoing investigation by Attorney General Mayes into submetering at the mobile home park.
“Mobile home residents in Arizona should pay the correct amount they owe for utilities and not a penny more,” said Attorney General Mayes. “I’m glad to see residents get their money back, but these mobile home residents shouldn’t have been overcharged for utilities in the first place. Mobile home park operators and any other landlords that submeter utilities are on notice to bill correct amounts to their tenants or my office will hold you accountable.”
Skyline Real Estate has communicated to residents at Desert Haven Mobile Home Park that their “water utility services billing statements issued between 2017 – June 2025 did not follow the [Flowing Wells] Irrigation District’s billing format and may otherwise not comply with A.R.S. § 33-1413.01.” Residents affected by these miscalculations will receive credits on their September billing statement. Credit amounts vary by tenant, but in a few instances, the resident’s credit will exceed $1,000.00.
The Attorney General began investigating submetering at mobile home parks in response to a number of complaints the Attorney General’s Office received from consumers at mobile home parks and manufactured home communities about high utility bills.
The Attorney General recently issued a consumer advisory to remind mobile home landlords about their responsibility to follow the law when submetering for utilities.
