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Military and Veterans

Child Support Information for Servicemembers & Veterans

Helping to Protect Our Military and Veterans from Consumer Scams

Safeguarding our freedom during war and peacetime is the ultimate gift our military personnel and veterans provide each of us. We owe them a deep debt of gratitude. The Attorney General's Office is committed to protecting Arizona military personnel, their dependents and veterans. Current Service members, veterans and their families can choose from the list of links below to find valuable information.

Free Credit Reports

Military personnel and veterans can also protect themselves against ID theft by monitoring their credit reports to determine if someone has applied for or obtained credit in their name. Provisions in the FCRA provide Arizonans with the opportunity to receive free copies of their credit reports once a year from each of the national credit reporting companies listed above.

To obtain the credit reports at no cost, consumers can contact a centralized source:

Telephone: 1.877.322.8228
Online: www.annualcreditreport.com
Mail: Complete the Annual Credit Report Request Form available at www.ftc.gov and mail to:

Annual Credit Report Request Service
P.O. Box 105281
Atlanta, GA 30348-5281

More information on consumer fraud issues and ID theft prevention can be found on this Web site and in the Identity Theft Repair Kit.

If you think that you have been a victim of identity theft or any consumer scam, you should first contact the company in writing and specifically request the relief that you feel is appropriate. You may also file a complaint with the Arizona Attorney General's Office (be sure to mention that you are a veteran, active duty personnel or military dependent):

  • File an online complaint
  • Print a complaint form, fill it out and mail it to us with photocopies of supporting documents
  • Contact us by phone or mail for information and/or a complaint form
PHOENIX
OFFICE OF THE ATTORNEY GENERAL
Consumer Information and Complaints 
1275 West Washington 
Phoenix, Arizona 85007-2926 
602.542.5763 or 
800.352.8431 (outside of the Phoenix Metro Area)
consumerinfo@azag.gov
TUCSON
OFFICE OF THE ATTORNEY GENERAL
Consumer Information and Complaints 
400 West Congress 
South Building, Suite 315 
Tucson, Arizona 85701-1367 
520.628.6504 or 
800.352.8431
consumerinfo@azag.gov

MILITARY AND VETERANS HOTLINE 1.866.879.5219

Because this Office receives thousands of complaints per year, not all of them can be fully investigated. However, you should receive a response to your complaint within two to three weeks. Many complaints result in Attorney General enforcement actions against companies or merchants. An enforcement action sometimes results in civil penalties, attorneys’ fees and refunds to affected consumers.


Active Military

The Federal Fair Credit Reporting Act (FCRA) provides active duty personnel with an opportunity to place an “active duty alert” on their credit reports in an effort to reduce identity theft during periods of deployment. This alert requires a business or financial institution to verify that the person applying for credit is not an imposter. Military personnel should contact any of the following three national credit reporting companies to place the “active duty alert”:

The “active duty alert” stays in effect for one year, unless the individual or his or her personal representative requests that it be removed before the year expires.

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Veterans

The Attorney General is dedicated to ensuring that veterans receive the benefits they have earned. The office provides numerous resources and guides, including a hotline devoted to those who have served, useful pre- and post- deployment information and valuable tools aimed at helping veterans.


Veterans Advisory Council

The Attorney General knows that veterans and military families comprise an important and growing part of Arizona’s population. To ensure that the Attorney General’s Office remains abreast of existing and emerging issues that impact veterans, active duty military and their families the Attorney General has a Military and Veterans Advisory Council.

Input from the Military and Veterans Advisory Council serves as an important source of guidance to ensure that the Attorney General’s Office continues to deliver high quality, innovative and practical solutions in areas related to Military and Veterans.  These areas include consumer protection; enhancing/strengthening programs designed to promote the safety of veterans and military families; and educational initiatives of the Office.

The Attorney General’s Military and Veterans Advisory Council is a non-statutory group of independent, highly respected and informed community leaders that provides an important source of objective knowledge, experience and information to help guide and advise the Attorney General on Military and Veterans issues. 

MEMBERS of the Attorney General’s Military/Veterans Advisory Council

First Last
John Aldecoa
Robert Barnes
Margy Bons
Brad Bridwell
Chris Deschene
Jeff Dollins
Ken Fields
Gary Fredricks
David Hampton
Phil Hanson
Ted Jarvi
Dawn Lake
David Lucier
Bob Madden
Gregg Maxon
Dennis McComb
Henry Ong
Kathy Pearce
Frank Schmuck
Joan Sisco
Art Sloane
Joey Strickland

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Additional Resources

Military Homefront

Arizona Department of Veteran Services
Arizona National Guard
Arizona Veterans Hall of Fame
American Legion
AMVETS
Department of Veteran Affairs
- Department of Veteran Affairs - Phoenix 
- Department of Veteran Affairs - Tucson
Disabled American Veterans
Employer Support of the Guard and Reserve
Federal Trade Commission Web
Judge Advocate Generals 
- U.S. Army
- U.S. Navy
- U.S. Marines
- U.S. Air Force
- U.S. Coast Guard
KWVA
LIFELines

Marine Corps Community Services

Military Health System

National Organization of Veteran Advocates, Inc.
NFFSP
NPC Navy
U.S. Vets
United States Department of Labor: Veterans Employment and Training

Veterans of Foreign Wars (VFW)

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