Arizona Attorney General

Mark Brnovich



What Happens When APS Conducts An Evaluation Into Allegations Of Abuse, Neglect, or Exploitation?

When APS conducts an evaluation into allegations of abuse, neglect, or exploitation of vulnerable or incapacitated adults they determine the adult’s situation:

  • Competent, Consenting & Willing Adult: The client appears to be mentally competent and consents to assessment and assistance.
  • Competent Non-Consenting Adult: The client appears to be mentally competent and refuses APS involvement or is not cooperative in accepting viable remedies for prevention of risk. Client continues to live in unsafe/ deplorable conditions.
  • Incompetent Adult: The client (regardless of his/her degree of cooperation) appears to lack sufficient mental capacity to make informed decisions concerning his/her own care. APS will initiate the filing for guardian/conservator if there is no one able or willing to serve.
  • Competent Adult: The allegations are not substantiated. The clients and others involved in the investigation concur.