Constituent FAQ- Frequently Asked Questions

Where do I file a complaint against a Home Owners Association (HOA)?
The Attorney General's Office has no specific authority to regulate the affairs of homeowners associations or to enforce the rights of their members. Individuals need to consult a private attorney.


Where can I file a complaint against a contractor, a construction company, a heating and cooling company, a pool company, a landscaping company or other home service?
Complaints against these businesses can be directed to:

Arizona Registrar of Contractors
3838 North Central Avenue, Suite 400
Phoenix, AZ 85012-1946
602.542.1525
877.692.9762 (Toll Free)
Where do I file a complaint against a realtor?
Complaints against realtors should be sent to:

Arizona Department of Real Estate
Customer Assistance Team
2910 North 44th Street
Phoenix, AZ 85018
602.771.7731

Where can I file a complaint against an Arizona mortgage company or mortgage broker?
Complaints against these entities should be filed with:

Arizona Department of Financial Institutions

2910 North 44th Street, Suite 310
Phoenix, AZ 85018
602.255.4421
800.544.0708 (In–State Toll Free)

For more information, please visit the Attorney General's Foreclosure Resource Center.


Where can I obtain information about an insurance company or insurance broker?
Inquiries and complaints can be directed to:

Arizona Department of Insurance
Customer Assistance Team
2910 North 44th Street, Suite 210
Phoenix, AZ 85018
602.364.3100 (Phoenix)
520.628.6370 (Tucson)
800.325.2548 (Statewide Toll Free)